What information we collect
We may collect contact details, billing information, account records, support conversations, and technical data related to your website, domain, or hosting services. We collect only what is needed to operate and improve our services.
How we use your information
Your information is used to manage your account, activate services, process payments, respond to support requests, send important service notices, and protect the platform against abuse, fraud, or misuse.
How we protect your data
We use access controls, secure systems, and operational safeguards designed to reduce unauthorised access, misuse, or disclosure of customer information. We also limit access to information to team members who need it for service delivery or support.
When information may be shared
We may work with trusted service providers for payments, infrastructure, communication, or technical operations. Where sharing is necessary, we limit it to what is required to deliver the service responsibly and lawfully.
Your choices and questions
If you need help updating your account information, want clarification about how your data is handled, or have a privacy concern, contact the PORIHOST team through our contact page or email channels and we will assist you.
